Before submitting the form, please have a look at the suggestions below
1. Is Your Site Down Or Is It Just You?
We suggest you check both your server's IP address and your site. At times a site can be down while the server remains up. Report your findings through the support form as this will help
our techs isolate the issue much faster.
2. What we don't normally support
We don't support third party scripts that are installed within your site. These include forms, database applications in PHP or any other programming language that were coded by a third party. Any issues of this nature are usually not within the scope of our support services. Our job is to keep your site up and running by assuring our servers delivery on our 100% uptime SLA. However, you may submit the below form and leave us a message as to the nature of your application's problem and any errors you can provide. We can do our best to help you.